General FAQs
What is Tejas19 Recovery?
Tejas19 Recovery is an online store offering high-quality infrared saunas and wellness accessories designed to support relaxation, recovery, and overall well-being at home.
How do infrared saunas work?
Infrared saunas use gentle infrared heat to warm your body directly, helping improve circulation, relieve tension, and support recovery without extremely high temperatures.
Are infrared saunas safe to use?
Yes. Infrared saunas are generally safe for healthy adults. If you are pregnant, have health conditions, or take medication, please consult your doctor first.
Who can use an infrared sauna?
Most adults can use infrared saunas. They’re great for athletes, busy professionals, or anyone wanting stress relief, muscle recovery, or improved wellness.
Product FAQs
What types of infrared saunas do you sell?
We offer portable infrared saunas, full-size cabin saunas, and infrared accessories made for home recovery, relaxation, and daily wellness routines.
What materials are your saunas made from?
Our saunas use high-quality, low-EMF heating elements and durable, non-toxic materials designed to deliver safe, comfortable, long-lasting performance.
How long does it take for the sauna to heat up?
Most infrared saunas warm up within 10–15 minutes, depending on the model and room temperature.
How much space do I need for a sauna?
Space needs depend on the model. Portable saunas fit in small areas, while cabin saunas need a dedicated corner with stable flooring.
Usage FAQs
How often should I use my infrared sauna?
Most users enjoy sessions three to five times a week. Start slow and increase time as your comfort and experience grow.
How long should each sauna session be?
Begin with 10–15 minutes and work up to 20–30 minutes, depending on your comfort level.
What should I wear during a sauna session?
Wear light, breathable clothing or a towel. Keep hydrated before and after each session.
Can I use a sauna if I’m feeling sick?
It’s better to avoid sauna use when sick. Rest and consult a healthcare provider if needed.
Shipping & Delivery FAQs
Do you ship across the United States?
Yes. We ship to all U.S. states with reliable carriers to ensure fast and secure delivery.
How long does shipping take?
Most items ship within 3–7 business days. Larger saunas may take slightly longer due to freight handling.
Do you offer free shipping?
Many of our products include free shipping. Check each product page for specific shipping details.
Do saunas arrive fully assembled?
Smaller units may come mostly assembled, while larger cabin saunas require simple at-home assembly with provided instructions.
Payment & Warranty FAQs
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options commonly used in the United States.
Do you offer financing or payment plans?
Yes. Many sauna models include financing options so you can pay over time with approved partners.
Do your products come with a warranty?
Yes. All saunas include a manufacturer warranty covering heating elements, parts, and craftsmanship.
Returns & Support
What is your return policy?
We accept returns on unused items within the return window. Large sauna returns may include a restocking or freight fee.
What if my sauna arrives damaged?
Contact us immediately with photos. We’ll resolve the issue quickly with repair, replacement parts, or a full replacement.
How can I contact customer support?
You can reach us by email or through our website’s support page. We respond quickly to help with questions or product assistance.